Our Pricing Promise
Envoy Pricing Guide
Clear. Fair. Transparent.
At Envoy, we believe customers should always understand how their price is calculated — before any numbers are discussed. Our pricing system is designed to be simple, predictable, and fair across all job types, whether you’re moving a single item or planning a full property relocation.
Below is a clear breakdown of the factors that shape your quote.
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1. Time-Based Pricing
Your quote begins with a time-based rate for the van and the manpower you need.
Every job has a base hourly rate for the van and one team member.
If you need additional help, extra manpower is added at a fixed hourly amount per person.
You only pay for the time spent working on your job, not for unrelated downtime.
This ensures you’re charged only for the labour you actually use.
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2. Distance-Based Pricing
To keep things fair for both short and long-distance jobs, we use a tiered mileage system.
Jobs within a short travel radius include no mileage charge.
Beyond that radius, mileage is charged in bands, with each band reflecting fuel usage, travel time, and vehicle wear.
Longer distances fall into higher bands, but each band is clearly defined so you always know why a cost applies.
This prevents short jobs from being overpriced and ensures long-distance work remains affordable.
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3. Travel Time Adjustment
For very long-distance jobs, we reduce the hourly rate during extended travel.
After a certain mileage threshold, travel time is billed at a lower rate than active working time.
This keeps long-distance jobs fair and avoids inflating your quote unnecessarily.
You never pay full working rates for long stretches of driving.
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4. Clear, Itemised Quotes
When you contact us, we’ll assess your job and provide a full breakdown showing:
Time required
Manpower needed
Distance bands
Any travel-time adjustments
Applicable discounts
Final total
No hidden fees. No surprises. No unexpected price hikes. Just a transparent, structured quote tailored to your job.
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5. Why We Price This Way
Our system is built to:
Keep pricing consistent across all job types
Ensure we can pay staff fairly
Offer customers premium service at accessible prices
Make every quote fair, justified, and easy to understand
Envoy is designed to provide clean, clear and reliable services, not quotes you don't understand or prices that feel made up. We are here to provide a service for you and to help you, that is our priority.
By applying for a quote you agree to share all the information available to you about the job you require, this will allow us to calculate our most accurate price for you.
Ready for a quote?
Send us the details of your job — items, locations, manpower needed, and preferred date — and we’ll prepare a clear, itemised breakdown based on the structure above.
What are quotes mean and why..
Estimates, not fixed quotes
All quotes provided by Envoy are estimates based on the information available at the time of booking.
Actual job duration may vary depending on access, loading complexity, traffic conditions, and unforeseen circumstances.
No inflated fixed-price guarantee
Because every job is different, Envoy does not offer fixed-price quotes.
Instead, we provide a clear, structured estimate and a breakdown of how your final cost will be calculated.
Why we use informed, transparent estimates
This approach protects customers from inflated “worst-case” fixed prices and ensures you only pay for the actual time and resources used.
Clear structure, predictable changes
Our pricing structure is designed so customers always understand how additional time or distance affects the final cost.
If a job runs longer than estimated, the additional time is simply charged at the same hourly rate used in your estimate.
This ensures your final bill is consistent, transparent, and easy to understand.
